● All the work is done during regular business hours by Velestro professionals. Support through email, phone, and video chat are available during those times.
● The client shall not be charged for changes for their project within the contract period.
● Client agrees to comply fully with Velestro and provide to us all necessary materials such as graphics, information, data, etc requested by Velestro.
● Clients agrees to pay with Cash/Check, PayPal, Debit/Credit Card, or Money Order.
● A 40% Non-Refundable Deposit is due upon acceptance of project and the remaining balance is due upon completion.
● If a client fails to provide all necessary materials within a reasonable amount of time, Velestro may terminate that certain contract and the client shall lose half of their deposit.
● The client agrees to pay in full to Velestro for goods and service within 14 days of completion. If the clients account is passed do after the 14 days, the client agrees to pay interest on the account not paid in full in the amount of 15% every two weeks. The 15% interest will be applied every two weeks UNTIL the unpaid balance is paid off.
● Contracts shall be in full affect for 3 months.
● Cancellation's will ONLY be available during the first 2 weeks, with a 40% cancellation fee.